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Refunds and Returns

Refunds and Returns

Digital Products

No Refund Policy

Refund policies for digital products state that no refunds are granted due to the non-returnable nature of digital products once they're downloaded.

No Refund Policy

Unfortunately we do not offer customers refunds due to change of mind or the product isn’t what you are looking for. Purchase is complete once you have bought the item.

Corrupt Files

If the file is corrupt please email us at mysticalmoonrecords@gmail.com with the file and state the problem. We will take a look to see if we can offer you any help and advice. If the file is corrupt we will endeavour to send you another file via email or a transfer site such as WeTransfer.com

Membership

Once membership has been purchased, we have a no refunds policy in place. You can cancel at any time for the following membership months

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